Author: Katja Ostrbenk (ZDOPS)

Small and medium-sized enterprises (SMEs) increasingly rely on digital tools to operate, grow, and interact with customers. While technology offers many opportunities, it also comes with responsibilities. SMEs must ensure their digital practices are safe, lawful, and ethical, covering areas such as privacy, cybersecurity, ethical AI, and sustainability.[1] Learning platforms—both free and fee-based—can help businesses…

SMEs constitute the backbone of the European economy, making up over 99% of all businesses and two-thirds of all jobs in the private sector.[1] Digitalisation can unlock SME competitiveness by helping them reach new markets and improve the effectiveness of their operations.[2] However, their ability to sustain this competitiveness increasingly depends on their responsible use of…